Regions where membership is not permitted and actions taken upon discovery: Individuals residing in regions subject to legal regulations such as the GDPR (General Data Protection Regulation) (e.g., EU member states) are not eligible for membership due to personal information protection regulations. Please note that if it is discovered after you have joined that you reside in such a region, we may take measures such as canceling your membership; however, please be aware that we cannot accommodate any refunds or similar requests in such cases.

Internet Restrictions: Due to internet restrictions (such as firewalls) in your country or region, you may be unable to view certain websites or videos properly; however, we assume no responsibility whatsoever for this.

Some of the NEWS articles and free content on the site are available for viewing even before you subscribe.

Please be sure to check whether videos play properly on your device, network connection, and browser before subscribing. We cannot issue refunds for any reason—such as “I can’t watch videos” or “I can’t log in”—after you have subscribed.

Advance ticket sales for members outside Japan may not be available, or the schedule and details may differ from those for members in Japan.

For many events held in Japan, a Japanese cell phone number (for SMS verification) is required. Therefore, please be aware that it is highly likely you will not be able to apply for or receive tickets from outside Japan.

English Support on the Site: While you can use the language switch button to display the main menu and system guidance in English, some sections will remain in Japanese.

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Japanese-Only Content: Q&A BOX.Additionally, the audio and subtitles for exclusive videos (vlogs), as well as the body text of automatically sent emails, are provided in Japanese only. Official English subtitles or translation support are not available. Please use your browser’s automatic translation feature or similar tools as needed.

Billing in Japanese Yen (JPY): All payments are processed in Japanese Yen. We assume no responsibility for any differences in the amount charged (in local currency) resulting from exchange rate fluctuations or foreign exchange fees.

​Automatic Card Blocking Issues: When using credit cards issued outside of Japan, there have been frequent cases where, during the second or subsequent automatic renewals (subscriptions), the payment is automatically blocked by the card issuer’s security measures, resulting in forced cancellation of membership by the system. We assume no responsibility whatsoever for automatic cancellations resulting from payment failures, and the administrative office cannot restore your membership status (you will need to re-enroll).